Monday, February 5, 2018

Google Analytics vs. Matomo (Piwik)



As we have uncovered so far, Google Analytics is a very good choice in products when it relates to brands tracking the performance and results of their web offerings. But, it is not the only product on the market that offers businesses the aforementioned capabilities relating to web performance monitoring. Another web analytic tool that seems to present great functionality is Matomo, which was previously known as Piwik. First off, similar to Google Analytics, Matomo is a free analytics application. Unlike GA though, this program is open source which has a certain allure to some users of the platform. Open source programs allow for their source code to be available to the public. This grants users the ability to continuously modify and hopefully “advance” the program from its first-hand setup and design. Also, the major argument stemming from this debate is connected to Google’s usage of the data it collects from Google Analytics users. This data is free to be used by Google however the brand sees fit, including data brokering and other “intrusive” forms of usage.  Moving into the inner workings of the program, Matomo offers a plethora of metrics. Users are allowed to track visitors, unique visitors, visitor location, page views, unique page views, bounce rate and many more highly important analytics. The program’s website provides detail about metric offerings stating, “Matomo features all standard statistics reports: top keywords and search engines, websites, social media websites, top page URLs, page titles, user countries, providers, operating system, browser marketshare, screen resolution, desktop VS mobile, engagement (time on site, pages per visit, repeated visits), top campaigns, custom variables, top entry/exit pages, downloaded files, and many more, classified into four main analytics report categories – Visitors, Actions, Referrers, Goals/Ecommerce (30+ reports)” (Matomo.org, 2018) Google Analytics on the other hand, has an even larger reports offering which includes, “over 80 reports to help you gauge your site's performance—whether by usage metrics, return visit numbers, or time on page” ( Reed College of Media, West Virginia University, 2018).

 Example Matomo: Visitor Metrics
















(Matomo.org, 2018)

Example: Matomo Visitor Metrics



















(Matomo.org, 2018)

An example of Matomo’s metric offerings comes in the form of their visitor’s profile report. This report allows users to gather a high amount of individualized information about visitors that includes:

- “why your visitors viewed your website.
- why your returning visitors continue to view your website.
- what specific visitors are looking for and whether they found it on your website” (Matomo.org, 2018).

When using the visitors report area in the Google Analytics program, one is also able to see different demographics and attributes relating the to the visitors of their site. This section includes metrics such as age, gender, location, and language.  Under the behaviors tab, brands are able to track average time on page, sessions, session duration, page views and bounce rate.


Example: Google Analytic Visitor Metrics



















(Google Analytics, Web Analytics and SEO by J.G, 2018)

Relating to the differences in the display of visitor information, an article on WebOptimizers.com argued that Google’s setup excelled over Mamoto’s saying, “Piwik now has the functionality of showing real time visitors. However, the information processing from a real-time widget is not useful because the representation of the information leaves much to be desired. Google Analytics real-time visitors tab is much better designed to represent the information. It also follows the hierarchy of the presentation of the information with the most relevant information presented immediately.
1) Google Analytics provides the total current live visitors on your page while Piwik does not make it clear which visitors are still on the page.
2) With the per minute page views (GA) chart, it is also easy to estimate the average number of pages a visitor is viewing while Piwik makes this impossible due to the scrolling action.
3) The source of the traffic is clear.
So all in all, Google Analytics gives you top pages, top sources, visit page views, top locations and visitors currently on the website. Piwik’s information representation is largely unclear and the real-time function does not serve a definite purpose as it should” (Chayda, 2017)
Also relating to visitor reports, Google seems to have an upper hand over Mamoto when a business is searching for metrics relating to page views. The key to the advantages Google offers lie in the ease of use of their program. The previously mentioned WebOptimizers.com article also spoke on this saying, “Piwik visitor’s graph is generic at best. The key to using data insights is the ability to manipulate the dataset. Capacity to manage dataset in Piwik is a tad bit confusing especially the segmentation. When clicking on Piwik’s page views line (as it is a clickable element) one would expect that the page should bring up the top pages report within a subsection of the page.


(Chayda, 2017)

In Google Analytic’s offering, access to information including visitor countries, demographics, and behavior are all accessible without having to change the page.

(Chayda, 2017)

After visiting and researching Mamoto’s website tutorials and seeing the program in action, I would have to agree that overall Google Analytics has a larger base of reports and easier functionality than Mamoto’s Analytics offering. The major upside for Mamoto relates to the program’s open source platform.  






Resources:

Chavda, Ajay. (2017, November 22) Piwik vs Google Analytics. A detailed review.  WebOptimizers.com. Retrieved from

Google Analytics, Web Analytics and SEO by J.G. (2018, January 31) All Web Site Data. Analytics.Google.com. Retrieved from https://analytics.google.com/analytics/web/ - report/visitors-engagement/a113244786w168674458p168737669/%3FhistogramTab-sectionControl.sectionId=duration/

Matomo.org. (2018) What is Matomo? Matomo.org. Retrieved from

Reed College of Media, West Virginia University. (2018). Week 4 Lesson: Google Analytics [Online]. Retrieved from https://cas-ecampus.wvu.edu/webapps/blackboard/execute/displayLearningUnit?course_id=_97081_1&content_id=_4434997_1&framesetWrapped=true

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